Quality Management

Our aim is to provide our customers with consistent quality products and services which meet their requirements.

Full ISO 9001 : 2000 accreditation.
Any complaint by a customer is treated seriously. We endeavour to respond promptly and effectively to prevent reccurances.
SPC or custom testing of products may be available on request (Charges may apply).
Our range of Continuous Improvement projects demonstrate our commitment to assess and improve ourselves in all aspects of our business.
You are welcome to audit us at any time.
All of our suppliers are selected for their high standards of quality.

Many customers measure our performance as a supplier. Criteria ranging from environmental standards, to delivery performance are considered important for retaining preferred supplier status. We take this aspect of our business very seriously and would welcome discussions with any of our customers who are considering the introduction of such schemes.

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